At COSMETEX ROLAND NEPAL, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange.
Products must be unused, unopened, and in their original packaging.
Returns must be initiated within 7 days of delivery.
Opened or used cosmetics and skincare products.
Items purchased on sale or under promotional offers.
Contact our customer service team at [Insert Contact Information] to initiate a return.
Provide your order details and proof of purchase.
Once approved, return the product to our designated address.
Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.
Refunds are issued to the original payment method.
Exchanges are subject to stock availability.
Additional shipping charges may apply.